Aurora |
Code of Ordinances |
Chapter 19. TELECOMMUNICATIONS AND CABLE TELEVISION |
Article V. CABLE AND VIDEO CUSTOMER AND PRIVACY PROTECTION |
§ 19-110. Intent. |
§ 19-111. Definitions. |
§ 19-112. General standards. |
§ 19-113. Notice of standards to the public. |
§ 19-114. Notice of standards to customers. |
§ 19-115. General customer service obligations. |
§ 19-116. Bills, payment and termination. |
§ 19-117. Response to customer inquiries. |
§ 19-118. Installations, outages and service calls. |
§ 19-119. Public benefit obligation. |
§ 19-120. Annual reports. |
§ 19-121. Basic cable or video service requirement. |
§ 19-122. Charges for service changes. |
§ 19-123. Uniform rate structure requirement. |
§ 19-124. Customer consent requirement. |
§ 19-125. Contract term limitation. |
§ 19-126. Non-discrimination requirement. |
§ 19-127. Content control; limitations. |
§ 19-128. Cable or video service availability. |
§ 19-129. Privacy protections. |
§ 19-130. Process for handling inquiries and complaints. |
§ 19-131. Enforcement; penalties; customer credits. |
§ 19-132. Customer credit obligations. |
§§ 19-133—19-139. Reserved. |